1. Information We Collect

We collect information you provide directly, including:

Account information (name, email address, phone number)
Business profile data (business name, address, certifications)
Project data (floor plans, quotes, client information)
Payment information (processed securely through third-party providers)
Communications with our support team

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Process your quotes and project data using AI
Send transactional emails and notifications
Provide customer support
Detect, prevent, and address technical issues and fraud
Comply with legal obligations

3. AI Processing

Our Service uses artificial intelligence to analyze floor plans and generate quotes. Your uploaded files are processed by our AI systems and may be sent to third-party AI providers (such as Google Gemini) for analysis. We do not use your project data to train AI models. Your data is processed solely to provide you with the requested service.

4. Data Sharing

We do not sell your personal information. We may share your information with:

Service providers who assist in operating our platform
Payment processors for billing purposes
AI service providers for quote generation
Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security assessments, and access controls.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your data at any time by contacting us. We will delete or anonymize your data within 30 days of a verified request, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Correct inaccurate personal data
Request deletion of your personal data
Object to or restrict processing of your data
Data portability
Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Contact Us

For privacy-related inquiries, please contact us at privacy@quoteai.com.

Privacy Policy